Our company is searching for a dynamic, multi-tasker to join our organization as a full-time Billing Verification Specialist. Responsibilities include: processing incoming on-line orders for merchandise by verifying billing and shipping information, reviewing order for completeness, contacting customers to obtain correct credit card or purchase order information or relaying account information, and resolving discrepancies in payment records in a timely, efficient manner. Requires excellent communication skills to inform customers by telephone, fax or e-mail of order receipt information, such as unit prices, shipping dates, and any anticipated delays. Strong problem-solving skills with the ability to accurately identify the problem, analyze the information, and then choosing the best resolution and then evaluating the results.

A high school diploma, with one to two years' prior experience in billing verification preferred.

1. Verify accuracy of billing data and revise any errors. Verify billing and charge information: credit card, purchase orders, wire-in transfers, etc.
2. Contact customers in order to obtain or relay account information
3. Verify customer contact information including: bill to, ship to, preferred payment, 411 address verification, or customer returns.
4. Data entry of communication with customer regarding account transactions.
5. Resolve discrepancies in accounting records.
6. Phone backup for customer service, and other duties as assigned.

1. Clerical/Administrative Skills: Knowledge of clerical procedures and systems such as word processing, managing files and records, faxing, copying, and other office procedures.
2. Documentation/Recording Information: Entering, recording, storing or maintaining information in written or electronic form.
3. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
4. Attention to Detail: Verifying accuracy of one's own work, good organizational and follow-up skills, and exceptional time management skills.
5. Customer Service: Meeting quality standards for services, and evaluation of customer expectations
6. Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Competitive salary based on experience.

To apply for this position, please submit a cover letter with salary requirements, and a current resume to Cyndi Snyder, Human Resources, NeutronUSA, 220 Reese Road, State College, PA 16801 or e-mail: cyndis@neutronusa.com or visit our website for more details www.neutronusa.com

We are currently seeking qualified individuals to join our organization as Product Sales & Marketing Managers, who will communicate directly with industrial manufacturers and vendors that provide computer hardware and software for global distribution. Familiarity with on-line shopping techniques and the ability to research product materials is helpful. Candidates must possess good communication skills and have the ability to develop relationships with vendors and manufacturers, and demonstrate that they are sales goal oriented, and work with manufacturers to develop marketing programs to achieve sales goals. Must be able to multi-task and manage priorities. Knowledge of computers, parts and accessories or an IT background is helpful. Good match for candidates with a Liberal Arts or Marketing degree; or individuals with a proven track record in Industrial Electronics Sales or Computer Management Sales of two to four years experience. This is not a purchasing or buying manager position; strictly product sales and marketing.

1. Marketing: Knowledge of principles and methods for promoting and selling products or service. This includes marketing strategies and tactics; sales techniques and sales control systems.
2. Organizing, Planning and Prioritizing Work: Developing specific goals and plans to accomplish your work, with attention to detail.
3. Written and Speech Comprehension: The ability to communicate information and ideas in writing so others will understand; or through public speaking skills.
4. Clerical: Knowledge of administrative and clerical procedures and systems such as; word processing, managing files and records, and other office procedures.

Competitive Salary with Benefits.

To apply for this position, please submit a cover letter with salary requirements, and a current resume to Cyndi Snyder, Human Resources, NeutronUSA, 220 Reese Road, State College, PA 16801 or e-mail: cyndis@neutronusa.com

We are currently seeking a talented, qualified individual to join our organization as a Web Developer The position requires the ability to develop graphics with good art design through the use of; color, fonts, and layouts for our Internet Website. Must have working knowledge in the following software applications: In-Design and Photoshop, as well as web development experience in: Media Flash, JavaScript, and Dream Weaver, or a corresponding or similar software package. Candidates must be able to work on a PC platform. Basic understanding of marketing principles desired. Three to five years experience preferred. Candidates must be able to "hit the ground running" with new projects.

1. Design, build or maintain web sites, using authoring or scripting languages, content creation tools, management tools and digital media.
2. Write, design, or edit web page content.
3. Evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.
4. Develop or validate test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
5. Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to correct personnel.

1. Creative Thinking: Developing, designing, or creating new applications, ideas, relationships, systems or products, including artistic contributions.
2. Marketing: Knowledge of principles and methods for showing, promoting and selling products or service. This includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
3. Design: Knowledge of design techniques, tools and principles involved in production of precision technical plans.
4. Technical Knowledge: Thorough knowledge and use of software design programs. Keeping up-to-date technically and applying new knowledge to your job.

Competitive salary based on experience.

To apply for this position, please submit a cover letter with salary requirements, and a current resume to Cyndi Snyder, Human Resources, NeutronUSA, 220 Reese Road, State College, PA 16801 or e-mail: cyndis@neutronusa.com

We are currently seeking talented individuals who are eager to succeed in a sales career. The position requires the ability to make outbound calls, identify prospects, transforming opportunities into sales, requesting customer referrals, and results oriented closure of the sale. Prior sales experience desired, but we are willing to train motivated individuals. Technical sales knowledge is a plus!

1. Technology skills: Familiarity with Internet search engines, and communication tools. The ability to keep up-to-date technically and applying new knowledge to your job.
2. Speech Clarity/Written Expression: The ability to speak clearly so that others can understand you, and the ability to communicate information and ideas.
3. Customer Relations: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
4. Sales Techniques: Answer customers' questions about products, prices, availability, product use, service and support. Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
5. Achievement/Goal Orientation: Job requires establishing and maintaining personal and team goals, and the vision to recognize growth opportunities through bonuses and commissions.

Competitive salary based on experience.

To apply for this position, please submit a cover letter with salary requirements, and a current resume to Cyndi Snyder, Human Resources, NeutronUSA, 220 Reese Road, State College, PA 16801 or e-mail: cyndis@neutronusa.com

Duties include: 1. create marketing strategy, value propositions and solution sale strategies for the potential clients. 2. Additionally conduct sales training, create marketing and sales collateral including customer presentations, industry white papers, technical briefs on various industry or information technology topics. 3. Communicate with manufacturers to develop marketing programs to achieve the sale goal. Develop the vertical markets for the following Solutions (Please specify which field you are looking for in the resume): Printing Solution; Document Solutions; Storage Solutions; Network Solutions; Industry Solutions; Server/Notebook Solutions; Industrial PC Solutions; Digital Signage Solutions; Audio/Video Solutions; Managed Service Solutions

1. Excellent communications and written skills, with public speaking/presentation experience.
2. Strong understanding in the solutions for the field you are looking for.
3. Require and enjoy sale/ marketing experience.
4. Strong experience in developing the vertical market.
5. Enjoy challenge. Goal driving, organized, team work, and problem solving ability.
6. Requires a bachelor degree or equivalent level education and or experience

Competitive salary based on experience.

Duties include: 1. Develop the customers in the vertical markets for the following Solutions (Please specify which field you are looking for in the resume): Printing Solution; Document Solutions; Storage Solutions; Network Solutions; Industry Solutions; Server/ Notebook Solutions; Industrial PC Solutions; Digital Signage Solutions; Audio/Video Solutions; Managed Service Solutions

1. Excellent communications/phone/ outbound call skills.
2. Strong background or interest in the solutions for the field you are looking for.
3. Require sale/ marketing experience.
4. Enjoy challenge. Goal driving, organized, team work, and problem solving ability.
5. Requires a bachelor degree or equivalent level education and or experience.

Competitive salary based on experience.

We are currently seeking qualified individuals to join our team as part-time or full-time Customer Service Representatives/Call Center. These are entry-level positions with room for advancement for motivated individuals. The position requires the ability to confer with customers by telephone, e-mail or fax and provide information about products and services, building customer relationships, resolving customer complaints, and some in-bound sales. Must be able to deal with a volume of 50-60 inbound calls per day. Must be goal-oriented and able to multi-task. Must have a good command of the English language. Candidates with Spanish as a second language are also needed to work with our international customers. Prior experience in the field of customer service or call centers desired, but we are willing to train motivated individuals. Working knowledge of MS Word, Excel or Access and Internet search engines required.

1. Customer and Personal Service: Knowledge principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
2. Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
3. Documentation/Recording Information: Entering, recording, storing or maintaining information in written or electronic form including sales activity, costs and results.
4. Maintaining Customer Relationships: Developing constructive and cooperative working relationships with customers, co-workers and peers.
5. Conflict Resolution: Handling complaints, settling disputes, conflicts and negotiating with customers. Recognizing that complaints are not directed toward the individual, but toward the situation or event.
6. Selling/Influencing Others: Persuading existing and potential customers to purchase products or services.

Competitive salary based on experience. Bonuses and/or commissions based on sales Performance.

To apply for this position, please submit a cover letter and a current resume to Cyndi Snyder, Human Resources, NeutronUSA, 220 Reese Road, State College, PA 16801 or e-mail: cyndis@neutronusa.com